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InstaKYC mobile App to drive customer satisfaction!

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Newgen Software and Samsung join hands to launch a new tool!

Newgen Software, the customer communication management (CCM) solution provider, has partnered with Samsung Electronics to introduce its InstaKYC solution for the Indian enterprises looking to tap into their customers. InstaKYC is a mobile capture solution to help companies verify all their consumer related information.

Talking about the solution, Diwakar Nigam, MD & CEO, Newgen Software said, “The solution will help companies in digitally verifying all customer related information from the UIDAI database using Aadhaar authentication. This will reduce the turnaround time and operational costs, leading to an enhanced level of customer satisfaction.” He claims that the InstaKYC application will act as a game changer, reshaping the way enterprises conduct business.

The company partnered with Samsung to launch this solution because the two had worked together earlier to integrate the UID certified Biometric Printer. Speaking about the partnership, Sameer Garde, Sr VP-Enterprise Business, Samsung Electronics said, “Mobile innovations are set to drive the future of the enterprise market. Through this strategic partnership, Samsung and Newgen will provide customers with innovative mobility offerings, helping enterprises harness opportunities in the new mobile era. The InstaKYC application leverages the respective strengths of Samsung and Newgen to revolutionize the KYC process for enterprises.”

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